Michigan Virtual Session 2025
 

Date:

May 22, 2025
 

Time:

7:00 PM
 

Location:

Virtual
 

Fees:

Members: Free
Non Members: Free
 

Learning Objectives:

Upon successful completion of this course, participants will be able to:

• Define what verbal de-escalation is and identify when it might be used.

• Identify the benefits of using verbal de-escalation.

• Identify verbal strategies to defuse volatile situations.

• Identify strategies to manage one’s own response in volatile situations.

Great Lakes District Meeting
 

Date:

September 11-13, 2025
 

Location:

Bavarian Lodge
Frankenmuth, MI
 

Additional Info:

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